There is concrete proof that engaging your staff improves business results:
Firms with the highest percentage of engaged employees had a 3.74% higher operating margin and 2.06% higher net profit margin than average (Towers Perrin)
Engaged employees are up to 43% more productive (Hay Group)
Engaged employees can improve customer loyalty up to 56% higher (CiB)
Engaged employees generate 23% more revenue than non-engaged counterparts (Hay Group)
E F F E C T I V E E M P L O Y E E E N G A G E M E N T